I have several emails from a company promising me a refund on services that I paid for that I decided to cancel due to issues with performance.
Three seperate emails state that while they do not offer refunds for my circumstances, they have promised a refund and will keep that promise. First within 5-7 days, then 9-10 days, and finally within 48 hours. I have still not received the refund and the company is ignoring my attempts to contact them.
Does the written promise in the email constitute a contract that they are now in breach of?
Answer by Sharmil McKee
Posted over 8 years ago
Sharmil McKee | Business Lawyer | Philadelphia, PA | http://blog.mckeeoffice.com
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