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I have an auto loan that has matured and has been paid. The loan company is stating that there is "x" amount of money still owed on it. I went through the records and additional charges and they are 100% "bogus" false charges to which I have proof. I have asked my questions/raised my concerns/asked for explanation (in writing) they have ignored both requests. So, basically, they are stating that these additional charges are now owed but "we won't answer your questions or provide any explanation. Just pay now or we will come take the car". Is this legal? Am I not allowed, by law, to atleast get an explanation of charges? Or am I just supposed to pay any bill that is sent to me without question/regard/whether I owe it or not- just pay? Does not seem legal to me. Please, any advice is appreciated! 


Asked almost 7 years ago in Ohio
Categories: Contracts  Civil Litigation  Debt & Bankruptcy  General Legal Questions

Answer Now

Zaher Fallahi

Answer by Zaher Fallahi

VerifiedCalifornia lawyer


You may tell them:
There is a Federal Law governing your industry. It is called “The Truth in Lending Act”. According to:
 “The Truth in Lending Act”, “Subpart C which relates to closed-end credit, such as home-purchase loans and motor vehicle loans with a fixed loan term”, you are required to give me the details of your calculations before I make any payments on the account that I disagree with.
Zaher Fallahi, Attorney At Law, CPA, (both California). Good luck.

Posted almost 7 years ago

Respectfully, The Law & CPA Offices of Zaher Fallahi Zaher Fallahi, Attorney At Law MS, MBA, JD, CPA 10866 Wilshire Blvd., Suite 400 Los Angeles, CA 90024 Tel.: (310) 719-1040. 650 Town Center Drive, Suite 880 Costa Mesa, CA 92626 Tel.: (714) 546-4272 or 4CPA Fax: (714) 546-5526 Website: zflegal.com e-mail taxattorney@zfcpa.com

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Comment

<br />Thank you very much for your help! I requested records and did receive an account statement for only 2 months of my term and did notice that there are false charges on my account. So false that there is no basis for them and this I can prove. The problem is that I outlined my concerns and wanted further explanation to the specific charges (that I specifically outlined) I have in question. I do have this in email. I sent two emails expecting to receive an explanation but only received a response stating "please provide the address of where the vehicle is as we will come for it". So, in short, if I have questions about their account statement and there are charges in question even after I have reviewed "their" account statement- do they still have an obligation to respond/answer to the charges in question or are they still able to come and take the vehicle?&nbsp;

Posted almost 7 years ago

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