Data breach

I just found out Rogers Data Breached my account information to an email address that was not mine. Is this illegal, even though it was human error and I am sure was accidental. And what legal recourse do I have

Asked 7 months ago in Ontario
Categories: Business Law  Privacy Law

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Ayesha Naaz

Answer by Ayesha Naaz

Not VerifiedAlberta lawyer

Good morning,

Thanks for your query.

You may want to file a complaint with the Information and Privacy Commissioner of Ontario as your account information should not be accessed by a third party whom you have not voluntarily chosen to disclose information to.

Even if it is inadvertent, the proportion of harm and consequences as a result of such a breach is not minimal.

You may also want to explore avenues on filing a consumer dispute with

Finally, you have the option to file a civil claim, providing a clear and accurate accounting of damages incurred by you as a result of the breach. 

Again, I am only trying to help by directing you to the right forum. I am an Alberta lawyer and hence can provide legal advice for Albertans only due to constraints imposed by the jurisdiction of practice.

Hope this helps.

Posted 7 months ago

Please note that this is for informational purposes only and does not constitute legal advice to you. Legal advice pertaining to your particular situation can only be provided by a lawyer who has met with you to obtain all pertinent background information necessary to give you a formal legal opinion. For formal legal advice, hire a lawyer (many give a free first consultation). Contact Ayesha Naaz, or search the Lawyer Directory.

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