Can you sue a video game developer if their product does not work?

Is it realistic to sue a video game developer/company for non-performance of their product? Specifically NBA 2K19. The servers for a popular game mode have been unusable for over a month now and the developer has not even officially acknowledged that there is a problem. They are busy promoting their next release (NBA 2K20) instead of fixing their current issues.

Asked 8 months ago in Alberta
Categories: Internet

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